A Day in the Life at Have, Inc.: Keeping Homes Comfortable
Morning Hustle
As I arrive at the Have, Inc. office, the aroma of freshly brewed coffee fills the air. It’s 7:30 AM, and I’m ready to tackle another day of providing top-notch heating and cooling services to our valued customers.
Customer Calls and Dispatching
My day begins with reviewing the schedule and incoming service requests. As a dispatch coordinator, it’s my job to ensure our technicians are efficiently routed to handle various HVAC issues across the city. Today’s list includes:
- Emergency furnace repair in the downtown area
- Routine air conditioning maintenance for a local business
- New heat pump installation in a residential neighborhood
Midday Check-ins
Around noon, I touch base with our technicians to get updates on their progress. It’s crucial to keep our customers informed about estimated arrival times and any potential delays. I also use this time to schedule follow-up appointments and order necessary parts for upcoming jobs.
Afternoon Training
Have, Inc. is committed to staying at the forefront of HVAC technology. This afternoon, we have a training session on the latest energy-efficient cooling systems. It’s exciting to learn about innovations that can help our clients save money and reduce their environmental impact.
Wrapping Up
As the workday winds down, I ensure all service tickets are properly closed and customer feedback is logged. Before heading home, I prepare the preliminary schedule for tomorrow, ready to start another day of keeping our community comfortable, one home at a time.
Working at Have, Inc. is more than just a job – it’s about making a difference in people’s lives by providing essential comfort solutions. Whether it’s a scorching summer day or a frigid winter night, we’re always here to help.