Welcome to Joplin’s Air Conditioning & Heating

Your First Visit Guide

Thank you for choosing Joplin’s Air Conditioning & Heating for your home comfort needs. We understand that scheduling your first service appointment can come with questions. This guide will help you know what to expect when our technicians arrive at your home in McKinney, Plano, Allen, Fairview, Prosper, or Melissa, TX.

What to Expect During Your First Service

Whether you’re scheduling a furnace tune-up for the upcoming winter or need air conditioner service before summer temperatures rise, our process is designed with your comfort and satisfaction in mind.

Before Your Appointment

• Our office will call to confirm your appointment time
• You’ll receive notification when your technician is on the way
• Please ensure clear access to your HVAC equipment
• Make a note of any specific concerns you’d like addressed

During Your Service Visit

Our uniformed technicians will:

1. Introduce themselves and explain the service process
2. Place protective coverings for your floors if necessary
3. Perform a thorough inspection of your system
4. Complete the scheduled service work
5. Review their findings with you
6. Provide recommendations if additional work is needed
7. Answer any questions you may have

Our Service Areas

We proudly serve the following communities:

• McKinney, TX
• Plano, TX
• Allen, TX
• Fairview, TX
• Prosper, TX
• Melissa, TX

Services We Offer

Heating Services

• Furnace installation and replacement
• Heating system repairs
• Preventative maintenance
• Heat pump services
• Emergency heating repairs

Cooling Services

• Air conditioner installation
• AC repair and maintenance
• Ductless mini-split systems
• Emergency cooling services
• Indoor air quality solutions

Preparing for Seasonal Service

For the most comfortable home year-round, we recommend:

• Spring AC tune-up before summer heat arrives
• Fall furnace inspection before winter cold sets in
• Air filter changes every 1-3 months (depending on filter type)
• Checking thermostat batteries annually

Payment Options

We accept multiple payment methods for your convenience, including:

• Major credit cards
• Cash
• Check
• Financing options (for qualifying customers)

After Your First Visit

Following your service appointment, we’ll:

• Document all work performed
• Provide maintenance recommendations
• Send service reminders when it’s time for your next tune-up
• Be available to answer any follow-up questions

At Joplin’s Air Conditioning & Heating, we’re committed to providing exceptional service from your very first visit. We look forward to becoming your trusted HVAC partner for years to come!